Field Service Technician – Local or Remote

Avonix Imaging has an opening for a Field Service Technician.  The Field Service Technician will report to the Field Service Manager and is responsible for integration, installation, maintenance, training and telephone support related to industrial X-ray imaging equipment.

Location: Minnesota Headquarters or remote based on experience level.

Avonix ACE Core Values:

The goal of Avonix Imaging is to achieve mutual success in all that we do.  This principle requires a distinctive culture, which we summarize by “ACE”:

We promise to show up joyful, humble, imperfect, vulnerable, compassionate, curious and grateful to serve others.

We will passionately demonstrate our ability to solve problems through our expertise, judgement and commitment.

We will care enough to try to look through the eyes of others; because we believe it’s We, not Me.

Areas of Responsibility

Will include, but are not limited to the following:

  • Assist in mechanical and electrical integration of new systems at the Avonix factory
  • Provide installation services of Avonix and Avonix represented equipment at the customer site
  • Perform system alignments and qualification tests in-house and at customer sites
  • Provide basic operator training in conjunction with equipment installation
  • Provide maintenance training to customers upon installation
  • Diagnose and repair of industrial x-ray equipment and related components including electrical distribution, high voltage generators, demountable x-ray tubes, motion control systems and software.
  • Provide direct technical assistance to customers via the phone and onsite visits
  • Work directly with the customer to coordinate installation and training logistics
  • Quote maintenance contracts and repair requests
  • Build and maintain relationships with customers
  • Maintain Avonix in-house equipment
  • Other duties as assigned

Required Knowledge, Skills, and Abilities

Will include, but are not limited to the following:

  • Thorough knowledge of electronics and electrical systems
  • Ability to diagnose and repair industrial X-ray imaging equipment and related components
  • Strong understanding of industrial X-ray imaging systems and components
  • Ability to effectively communicate with Avonix employees, customers and members of management in a professional manner
  • Ability to provide technical solutions to customers with a high degree of professionalism
  • Willing and able to travel up to 80% of the time, ability to travel on short notice and, the travel may be domestic or international
  • Strong computer skills
  • Self motivated and well organized

Experience and Education

Will include, but are not limited to the following:

  • A two-year technical degree or equivalent in electronics of electrical technology
  • Local (Maple Grove, MN): No X-ray experience required
  • Remote: One to Five years experience related to industrial X-ray service

Certificates, License, Registrations

Will include, but are not limited to the following:

  • Valid drivers license and ability to be insured
  • US Citizen, Green Card holder, or equivalent
  • Valid passport and ability to travel outside of the United States


As a team member, you'll have access to incredible employee benefits, which include:

  • Medical Coverage
  • Dental Coverage
  • Disability Benefits
  • 401k Retirement Plans
  • PTO
  • Training & Certification
  • Professional Development


If you're interested in advancing your career, please view our open positions and submit your resume. If you qualify, a member of our hiring team will reach out to you for next steps.